Effective date: 2026-06-01
Information published on this website is intended to help customers understand our products, available services and technical capabilities. We make reasonable efforts to maintain accurate descriptions, product specifications and availability information. Our catalog may contain released products, completed projects available for customization, demonstration systems and upcoming software under development. Products identified as In Development or Coming Soon are not represented as currently available commercial releases. Screenshots, illustrations, demonstrations and descriptions are provided for informational purposes. Final delivered features, compatibility, design and availability are determined by the relevant product specification or agreed quotation. We may update website content, service descriptions and product information without prior notice. Changes to an existing customer agreement will be handled according to that agreement.
Customers may request information, demonstrations, quotations or software customization through our website, official email addresses or authorized communication channels. Submitting an inquiry does not create an obligation to purchase or a binding development contract. A quotation or proposal should identify the relevant products or services, agreed scope, deliverables, currency, pricing, applicable taxes, payment schedule, expected timeline and any additional charges. A project or order becomes binding when both parties accept the applicable terms through an agreed written or legally valid electronic process. Recommended payment approach: • Released software products are supplied according to the price and payment terms confirmed in the accepted quotation or invoice. • Custom software and website projects may require an advance payment before development begins. • Remaining payments may be divided into agreed milestones or made upon delivery, as specified in the accepted quotation. • Work outside the original approved scope may require additional payment and a revised timeline. No fixed deposit percentage is implied unless expressly stated in the accepted quotation. Customers are responsible for reviewing quotations before acceptance and making payments through the payment methods officially communicated by 9XR Solutions.
Visitors may use this website to review products, obtain business information and submit legitimate service inquiries. Users must not: • Attempt unauthorized access to website administration or supporting systems. • Interfere with website security, operation or availability. • Upload malicious code or submit fraudulent or unlawful information. • Abuse contact forms or communication services. • Copy, redistribute or commercially exploit protected website content without authorization. • Misrepresent an affiliation with 9XR Solutions or its products. Website content, branding, product descriptions, original visual assets and software-related materials may be protected by applicable intellectual property laws. Third-party websites and services accessed through links are governed by their respective terms and policies.
9XR Solutions operates from Maho, Kurunegala, Sri Lanka. Its formal business registration is in progress. The identity of the contracting person or legal entity, together with the applicable business details, will be stated in the relevant quotation, invoice or customer agreement as required. Unless otherwise expressly agreed in writing, transactions and agreements with 9XR Solutions are governed by the applicable laws of Sri Lanka. Any concern regarding a purchase, project or service should first be communicated to: [email protected] The parties are encouraged to attempt a reasonable resolution through direct communication before pursuing formal proceedings. Where a dispute cannot be resolved, either party may use the courts or other competent authorities having jurisdiction under applicable law. Specific product license terms, refund conditions and custom development agreements may supplement these general website terms. Nothing in these Terms & Conditions excludes or limits any legal rights, remedies or protections that cannot lawfully be excluded.